Work Orders

What to Expect?

Your work order request will be processed as soon as possible. Facilities Operations must take work orders in order of importance. We strive to complete your work order in a timely matter. FAMIS will automatically send an email confirmation when your Work Order has been assigned to a Facilities Operations Crew and again when your Work Order has been completed.

If you have any questions regarding work orders, please do not hesitate to call Facilities Operations at 610-330-5373, and we will be glad to answer your questions.

Who Pays for What?

Most repairs and maintenance to Lafayette facilities are paid for by Facilities Operations. However, some services are charged to the requesting department’s budget, such as repairs to departmental equipment, renovations, door signs, and special event services. Call Facilities Operations at (610) 330-5373 for information to help determine if your request is the department’s responsibility.

FAMIS 360 Implementation

Facilities Operations implemented FAMIS 360 as the College’s work order management software.  FAMIS 360 provides several improvements compared to the current version:

  • FAMIS 360 authentication will use your Lafayette credentials (NetID/password). FAMIS specific credentials are no longer required.
  • Email notification when your work order has been assigned and completed.
  • Online access to your FAMIS 360 work orders to check on the status of a current request or review your past work orders.

FAMIS 360 can be accessed through the “Manage the Office’ block of the campus portal or directly from a web browser by clicking the following link FAMIS. Students may submit non-emergency Repairs through their Resident Assistant or here.